Please note that in this following document, Smart Raids PVT LTD (“us”, “we”, “ours” or “our”) operates this website, namely www.smartraids.com (“our services”), and it will elaborate on the collection, use and disclosure of the website user/client’s (“you”, “your”, “yours”, “other party”, “interested party”) personal information when share you make a choice relating to transferring your data when you use our services.
Personal Information/ Client Data
In our services, we regard “personal information” or “client data” as data that is shared by a living individual or organisation about that living individual or organisation. This data can help us to identify more information about him/her/it/they or from other probable information that are either in our possession or highly likely to come into our possession in the future. Client Data may include identity, qualitative, descriptive or behavioural data of the other party. Client Data is of three main types:
Personal Information: Data that makes the client strictly identifiable from other users, for example, names, address, date of birth, email address, telephone number and more. (Please note that this type of data may include Usage Data or Cookies but will not be limited to the other two types of data)
Usage Data: Usage Data refers to the data that are autonomously collected, either generated from the Website’s IT Infrastructure itself or by your usage of Smart Raids’ Website (For Example, how many times of page visits and the duration of the stay in our website by a particular interested party).
Cookies and Web Beacons: If allowed, our data handling algorithms will access your Web Beacons and Cookies (small files housed in your device (phone, laptop, tablet or any other smart device) that contains data of your browsing history, usage and stay in a site/ sites. This data is accessed to enable interesting advertisements and notices based on your preferred online browsing behaviour.
1) Retrievals, processes and fate of your personal
1.1 Occasions where the client’s personal data WILL/MAY NOT BE
A. If the interested party only browse/browses the Smart Raids Website B. If the interested party will use the search function embedded in the Smart Raids Home Page
However, our automated system logs will receive and save such inclusive content (not personal client information) being: IP addresses (T & C applied), web beacon and cookie information and user request patterns and any related data.
1.2 Occasions where the client’s personal data WILL/MAY BE collected:
In instances where the interested party/user willingly shares personal or company information and inquiries on the website (both direct information and indirect information share like via Facebook, Twitter, GitHub, Google or other accounts), the information provider will automatically consent to permit Smart Raids to accumulate, record, analyse and capitalise his/her/their information for company operations (that abide the rules elaborated in the Draft Bill).
In instances where a certain user submits information on behalf of another client, company or candidate, the user must take the fullest responsibility for the reliance and accuracy of the information. Also, it is the protocol to call or email Smart Raids to activate a method of approving the details of the respective party that is shared in the Smart Raids website and is submitted under the consent of the represented party and that information is true, accurate, legal and complete.
If the interested party is a potential or concerned client that falls into the ‘Individual’ category:
A. full name of the client B. client’s preferred username and password C. accessible email address of the client D. reachable phone number of the client E. client inquiry, feedback or concern
Is the interested party is a potential or concerned client that falls into the ‘Corporate’ category:
A. full name of the client’s company B. client’s preferred username and password C. accessible company email address of the client D. reachable company phone number of the client E. client inquiry, feedback or concern
If the user is a potential or concerned candidate for the job openings called by Smart Raids:
A. full name of the candidate B. accessible email address of the candidate C. reachable phone number of the candidate D. updated curriculum vitae of the client E. updated service letter and resume of the candidate
2) Usage of Client Data
Smart Raids uses client data to gain insights for various client-oriented purposes, we collect your data to:
A. Better monitor and diagnose the usage of our website B. Billing purposes C. Collect and analyse valuable client information to improve the tech support services of Smart Raids D. Ensure that the provision of our services are well-maintained E. For any scale- a minute or large- legal or ethical requirement F. For managerial and administrative purposes of Smart Raids G. For the aim of optimising online marketing H. Gather communication information to share changes of our services, policies or website I. Handling issues that invade the privacy or will harm you and/or our company brand J. In cases where the interested party needs to change, edit or delete his/her/their information K. Permit the user to participate in the array of interactive features of www.smartraids.com when he/she/they choose to do so L. Promptly discover, prevent and address any technical issue that affected the healthy execution of our service M. Provide prompt and client-oriented support as a response to inquiries, emails and phone calls N. Scaffolding investigations that research and find root causes to anomalies in the data handling protocols of the site or explore any probable unlawful activity O. To connect with clients regarding any inquiries, complaints, requests, recommendations or feedbacks P. Verifying the genuineness of personal information Q. Or any other requirement that is judiciously connected to any of the aforesaid intentions
The above-mentioned purposes will collect data automatically either generated from the IT infrastructure of the website or by the use of Smart Raids’ Website (for example, the number of times a client visits a page).
3) Data Withdrawal Procedure
The user’s personal and browsing data will be treated as true, valid and accurate during storing, sorting, use, and transmission of disclosure unless the user claims that it should be changed or deleted. To wholly or partially withdraw data the user must present a written consent form via an email or submitted to the address mentioned below. The document must be sent from the client’s email address, personal address or submitted by the owner and the information in person. The processing period of the data withdrawal requests may add up to 15 working days if no interruptions, disagreements or lawbreaking hinders the deletion or editing process.
Upon receipt of such a ‘Personal Data Withdrawal Receipt,’ our organization would be required to dispose of all digital, written, and recorded information (depending on the complexity of the requirements and the impact such requests will have on our -yours and our- connection). The ‘Personal Data Withdrawal Receipt’ must provide a full and honest description of the nature of the withdrawal and why you chose to do so. Furthermore, if the data is being withdrawn, such withdrawals may be subject to the following conditions:
is necessary for you to continue to use our products/services.
is required by our organization as part of the withdrawal process.
is necessary by federal authorities prior to or during the data removal, or any other situation connected to the aforementioned situations.
Following withdrawal, the firm retains the right to continue collecting, disclosing, or using personal data if such data collection is permitted or required by applicable law.
4) Enquiries and Contact